Uniview Australia (UNV)

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Uniview Australia Support Details

Note: Support is usually done through your installer. Uniview may not help you directly.

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Who is Uniview (UNV)?

Uniview (Zhejiang Uniview Technologies Co., Ltd.) are based in Hangzhou, Zhejiang, China.

They have offices in Europe and the Americas. Uniview's Australian support footprint has grown in recent years, with national distributor SecuSafe added in 2025 and Seadan covering the Oceania region. Support for installed products is typically handled through the installer or distributor rather than directly through Uniview.

Is Uniview a Good Brand?

Uniview was ranked fourth in the global market of video surveillance products in 2020 and third in China. Third only to the industry giants Hikvision and Dahua.

Uniview cameras are commonly used in small business and enterprise applications, as well as residential installations.

Their product offerings cover the main use cases without the complexity of a very wide product range.

Uniview security cameras come with a three-year manufacturer warranty in Australia.

The installation of their Uniview's IP cameras is straightforward and have simplified management interfaces. However, they also have advanced options available for anyone who wants to get into the advanced features.

Uniview's popularity in the video surveillance world has been rising year on year but has recently risen sharply due to the banning of Hikvision and Dahua in the United States. 

Uniview manufacture for many brands all over the world, but the white-labelled IP camera brands we see here in Australia are:

Uniview (UNV) PTZ Active Deterrence Camera

Uniview (UNV) PTZ Active Deterrence Camera

Uniview Product Lines: Easy, Prime, and Pro

Uniview divides its product lines into three groups. Easy, Prime, and Pro. Here is a summary of each:

  • Easy: Cost effective designed for residential properties and small businesses. Even at this entry level price point, Uniview cameras a highly reliable with great images, but lacks smart fuctions like face detection, intrusion, line crossing, and defocus detection. Some product names in the Easy line are EasyStar and StarLight.
  • Prime: Middle price range with smart functions like face detection, line crossing etc.. A wide range of product options in this series for various situations such is 2MP to 8MP resolution, built in microphone and audio, I/O interfaces to connect them to alarms, boom gates etc..
  • Pro: Higher priced designed for enterprise sitations. Contains the smart functions seen in the Prime level, but extra features such as license plate reading and detection, auto-tracking on their PTZ cameras. Some models in this line have a 12MP resolution with Laser Infrared

What is Uniview LightHunter?

Uniview LightHunter is the UNV camera's low-light, colour night vision technology. It is designed to give clear and colour images in ultra-low light situations. They do this by having a large camera Iris's (f1.2) and a large back-illuminated sensor. They then use software algorithms to reduce the graininess and blur in the footage in low light situations.

Uniview LightHunter

Where are Uniview's IP Cameras Manufactured?

Uniview CCTV hardware is manufactured in Hangzhou, China (specifically Tongxiang). The city of Hangzhou is considered China's "Silicon Valley" equivalent.

Who Makes Uniview IP Cameras?

Uniview are their own manufacturers. There are thousands of security brands putting their label on various hardware (known as white-labelling), but only a handful of actual manufacturers. UNV is one of those.

Is Uniview (UNV) a Chinese company?

Yes, Uniview is a Chinese company. They started in 2005 as the surveillance arm of a company called H3C, a joint venture between Huawei and 3Com. In 2011 they split off the main brand and were renamed "Uniview" when the US-based private equity firm "Bain" purchased it. It was eventually sold back to a Chinese company in 2017.

Who Owns Uniview?

The US-based private equity firm "Bain" sold it to "Hangzhou Jiaozhi Technologies Co." in 2017, which is owned by "China TransInfo Technology Co., Ltd". China TransInfo primarily focuses on the transportation industry, offering smart traffic management devices and traffic data.

Is Uniview Dahua?

There appears to be no link between Uniview and Dahua, despite their camera naming conventions being similar. Officially, they are competitors with each other.

Uniview App: What App does Uniview Use?

Uniview offers several apps depending on the system type and use case. For most residential and small business installations, the relevant app is EZView UNV.

  • iOS: EZView UNV
  • Android: EZView UNV is available directly from the Uniview App Store at https://www.uniview.com/AppStore/. The previous Google Play listing is no longer active following a 2025 platform transition.

Other Uniview apps available from the same App Store page include UNV Guard Connect (a professional AIoT app for more advanced installations), UniEase (designed for small and medium business environments), and UniTools Pro for system management. An installer can advise which app is appropriate for the specific system being installed.

Just create an account, scan the QR code displayed on your screen and all of your settings get automatically added to the app.

Is Uniview NDAA Compliant?

A common question asked is: "Is Uniview Banned?", 

Uniview security camera's primarily use Huawei Hisilicon chips which are banned under the United States "National Defense Authorisation Act" (NDAA).

A small part of their lineup was NDAA compliant and they maintained a list of their NDAA compliant models HERE.

However, as of 12th of November 2024, Uniview have been added to the USA's trade restriction entity list which makes them difficult to import into the US. The US government accuses Uniview in aiding in human rights abuses by providing surveillance technology that targets minority populations.

There are no restrictions on Uniview in Australia.

Is Uniview NDAA Compliant?

Uniview is not broadly banned or restricted in Australia. For a typical home or small business installation with no sensitive procurement requirements, that is the answer to the question.

But "legal in Australia" is not the only question worth asking.

In November 2024, the United States added Uniview to its Entity List, which restricts US companies from exporting certain items to Uniview without a licence. The Entity List is a US trade control tool, not a product ban, and it does not automatically prevent Australian buyers from purchasing Uniview products. But it matters beyond its technical scope for some buyers.

Organisations that deal with US clients, tender for government or defence work, operate under supply-chain policies, work in healthcare, education, aged care, or critical infrastructure, or have internal procurement frameworks that reference US regulatory lists may find Uniview creates questions that are inconvenient to answer mid-project.

A useful reframe: the question is not only whether Uniview is acceptable today. It is whether the brand's Entity List status, Chinese origin, and app ecosystem will create difficulties in a future tender, client audit, insurance assessment, or compliance review.

For buyers in that situation, Uniview's procurement story is more complicated than Hikvision and Dahua at a technical level. At a regulatory level, it currently has less government-specific restriction history in Australia, but it carries the Entity List status that those other brands do not.

For buyers without those considerations, Uniview can still be a practical choice when installed and configured properly by a licensed professional.

UNV or Uniarch: Make Sure You Know Which You're Getting

Uniarch is a separate brand that is often sold alongside Uniview in Australia and described by some retailers and installers as a budget-friendly related range. It is commonly positioned as an entry-level alternative within the same product family.

Uniview and Uniarch are different products. Uniarch may be perfectly suitable for straightforward jobs, but it should not be assumed to be equivalent to a full UNV system. The feature sets, build quality, firmware support, and long-term serviceability can differ meaningfully between the two.

If an installer quotes a Uniview system, it is worth asking directly: are the cameras and recorder UNV branded, Uniarch branded, or a mix of the two? That question takes thirty seconds and gives a clearer picture of what is actually being installed.

Remote Access and Data Residency

Most Uniview articles focus on hardware. A more useful buyer question concerns the app and remote access setup.

Uniview's EZView app and EZCloud platform provide remote viewing of camera footage. Privacy documentation for these services indicates that some account and usage data may be transferred to and processed on servers outside Australia, including locations such as Singapore, Frankfurt, Vietnam, and the United States.

This does not mean all camera footage is automatically stored overseas. A Uniview system recording to a local NVR stores footage on that device. But when EZView or EZCloud is used for remote access, app account data, metadata, and elements of the connection process may involve overseas servers.

For most home and small business buyers, this is background context rather than a material concern. For organisations with data handling obligations, client confidentiality requirements, or a preference for keeping all data processing in Australia, it is worth understanding before committing to a cloud-dependent remote access setup.

A practical question to ask the installer: how is remote access being configured, what stays on the local recorder, what goes through the app or cloud account, and is there an option for VPN-based access that avoids cloud relay?

Brand Matters, But Configuration Matters Too

A properly configured Uniview installation is meaningfully different from a poorly configured one, regardless of the camera brand.

Common configuration issues that create cybersecurity risk in any networked camera system include: factory default passwords left unchanged, firmware not updated before handover, cameras sitting on the same flat network as business computers, remote access set up through open port forwarding, and no plan for ongoing firmware management after installation.

Uniview has had historical vulnerabilities, as have most networked camera brands. The practical risk is not that Uniview cameras are uniquely insecure. It is that any networked camera system left unmanaged after installation (old firmware, weak passwords, and exposed remote access) creates unnecessary risk over time.

A professional Uniview installation should include changed passwords on all devices, updated firmware at handover, sensible remote access configuration, and for a business site, cameras kept on a network segment separated from the main business infrastructure.

The cheapest installation quote does not always include that work. It is worth asking specifically what the handover checklist covers before accepting a quote.

ONVIF Support Does Not Mean Unlimited Flexibility

Uniview is ONVIF compliant, and ONVIF compliance is genuinely useful for interoperability. But ONVIF support does not guarantee that every feature will work correctly if cameras and recorders from different brands are mixed on the same system.

Basic video recording typically works across ONVIF-compliant devices. More advanced features, including AI-based motion detection, line crossing alerts, intrusion detection, audio, PTZ control, event-triggered recording, and playback behaviour, may not function correctly when cameras are connected to a recorder or VMS from a different manufacturer.

This matters when a buyer is thinking about future flexibility. Adding cameras from a different brand later, or switching recorder software, are examples. The practical question to ask is whether the specific camera model and firmware version support the features needed on the specific recorder or software planned for the installation.

Questions to Ask Before Accepting a Uniview Quote

Before confirming a Uniview installation, these are worth asking:

  • Are the cameras and recorder UNV branded, Uniarch branded, or a mix of both?
  • Who handles warranty claims in Australia, and what is the process if a camera fails after the installer relationship ends?
  • Who provides technical support if the app or recorder has issues in two or three years?
  • Is remote viewing set up through EZCloud, P2P, VPN, or port forwarding, and what are the data handling implications of each?
  • Will factory default passwords be changed on all devices before handover?
  • Will firmware be updated to the current version before the job is signed off?
  • For a business installation, will the cameras be separated from the main business network?
  • Does the system rely on overseas cloud services, and is that acceptable for this site?
  • Are the specific models suitable for any compliance or procurement requirements relevant to this organisation?
  • If the recorder or software needs to change later, which features will still work with these camera models?

Frequently Asked Questions


Is Uniview made by Hikvision?

No. Uniview (UNV) is not made by Hikvision. While they are both large security camera manufacturers based in the same city, Uniview is not a Hikvision OEM.


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How Uniview Compares with Other Brands




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